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Custom Metal Signs
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Frequently Asked Questions
How would you make my custom text
The font usually defaults to the font on the product picture, and the character size and layout will be appropriately compressed or expanded according to your number of characters. If you have special needs, please leave an order note before purchasing.
Can I change the text after placing an order
Our order is usually processed within 24 hours (including review of the order, design manuscript, and delivery to the factory). If you want to change the text after purchase, please contact us in time within 24 hours.
Why did I not receive the email to the order
First confirm whether you have placed an order successfully. If you don’t find the order confirmation or shipping notification, it may be included in the spam email.
I have multiple orders, why did I only receive one
Due to the specifications and weight of the product, our orders for multiple products may be split for delivery. This means that your package will most likely not be delivered at the same time.
How soon will the order status be updated
The order status is usually updated within 7 days. If you have not received the order status update email or SMS for a long time, you can contact us.